Frequently Asked Questions

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PrimeMonie enables seamless money transfers between Nigeria and Canada. Users can send money from Nigeria to Canada and vice versa quickly. Here's what we offer:

  • Exchange currencies and make instant payments at the best rates using our digital wallet system. Our platform allows you to swap currencies seamlessly and conduct transactions with ease, ensuring that you get the most favorable rates for your money transfers.
  • Transfer money directly to any Canadian or Nigerian bank account. Whether you're sending financial support to loved ones, paying bills, or managing business transactions, our platform enables you to send funds securely and efficiently, ensuring that they reach their destination promptly.
  • As a financial technology company, we ensure the security of our platform through strategic banking partnerships.

Here's a step-by-step guide to creating your PrimeMonie account.

Step 1 Download the PrimeMonie app from your mobile store or Click here to get started.

then continue by inputting your name, password, and pin in the following screens that will come after.

Step 3: Verify your email address and Phone number by inputting the OTP sent to your email and phone number. This step is crucial to activate your account and ensure the security of your transactions.

Step 4: Once your email and phone number is verified, log in to the app using your email and password.

A virtual wallet is assigned to you through which you can save your money and initiate transfers

You will need to provide your email address, name, password, and PIN. Additional information may be required for full account verification.

User has to be 18 and above to complete the verification process.

Yes, we take the security of your personal information very seriously. All data is encrypted and handled in accordance with our privacy policy.

This method requires the recipient's bank details, including account number, account name, transit code, and institution number. After these fields are filled in, you can conveniently transfer funds to the recipient's bank account. This transfer may takes 24 bussiness hours to be complete.

Before using the PrimeMonie wallet, customers must complete the Know Your Customer (KYC) verification process. Upon completion, a unique wallet address will be assigned to your account, along with a specific and permanent security question and answer.

To deposit funds into your PrimeMonie wallet, you can use the email already assigned to you by the PrimeMonie app. Simply log in to your PrimeMonie App, click fund wallet, fill the form accordingly and follow the payment process to transfer the funds into your PrimeMonie wallet.

To deposit funds into your PrimeMonie wallet, you can use the email already assigned to you by the PrimeMonie app. Simply log in to your PrimeMonie App, click fund wallet, fill the form accordingly and follow the payment process to transfer the funds into your PrimeMonie wallet.

PrimeMonie is more than just a money transfer service; it’s a comprehensive financial platform designed to meet the diverse needs of users managing finances between Nigeria and Canada. From sending money and paying tuition fees to currency conversion

Sending money from Canada to Nigeria is just as seamless with PrimeMonie. The platform allows you to send from your Canadian bank accounts, making it easy to send funds back home for personal or business purposes. PrimeMonie’s competitive exchange rates and low fees ensure that your money reaches your intended recipient, making it a cost-effective solution for cross-border remittances. Additionally, the platform supports instant notifications and receipts, so you can confirm when your transfers are complete.

Welcome to PrimeMonie, your go-to platform for managing cross-border transactions between Nigeria and Canada.

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